Since so many people here own a Quickcam pro 9000, I decided to post a list of a few problems and a few solutions to those problems. If you have another problem and solution, Post it and I can add it. And if you have a problem and need a solution, post and I will try to find the answer.

1. Question: I installed my logitech software, but when I try to use my webcam it says "Webcam is in use by another application" I have tried alot of things to fix it.

Answer:
"in use by another app is usually a driver conflict or a virus. if you have a 3n1 printer or a scanner unplug it and reboot the pc see if you get the same message. if not update the scanner or printer drivers. if the messgae return even after the reboot try a clean boot next.

To Boot Clean in Windows Vista Accessing the System Configuration Utility
1. Click Start and select Control Panel
2. Click System and Mantience
3. Click Administrative Tools
4. Double Click System Configuration
Configure Selective Startup options
1. On the General tab, choose Selective Startup
2. Uncheck Load Startup Items
3. Select the Services tab
4. Check Hide all Microsoft services
5. Click Disable all
6. Click on OK
7. Click Restart.
After performing the necessary steps, restore your system by doing the following:
1. Click Start and select Control Panel
2. Click System and Mantience
3. Click Administrative Tools
4. Double click System Configuration
5. On the General tab, choose Normal Startup
6. Click Ok
7. Click Yes, when asked to restart your computer
To Boot Clean in Windows XP
1. Click Start --> Run --> Type MSCONFIG --> Click OK
2. On the General tab, choose Selective Startup
3. Uncheck Process SYSTEM.INI file
4. Uncheck Process WIN.INI file
5. Uncheck Load Startup Items
6. Click on the Services tab
7. At the bottom, check Hide All Microsoft Services
8. Uncheck all boxes in the window or click the button labeled Disable All
6. Click OK
7. Click Restart

After performing the necessary steps, restore your system by doing the following:
1. Click Start --> Run --> Type MSCONFIG--> Click OK
2. On the General tab, choose Normal Startup
3. Click OK
4. Click YES, when asked to restart your computer

if the camera starts to work after doing this your looking at a virus have your pc cleaned by a pro."

2. Question: I am trying to connect to skype with my webcam, but I can't get the microphone to work.

Answer: Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
Go to http://www.fixya.com/support/t2212649-no_sound_from_mic  to find out how to setup your webcam with a specific messenger program.

3. Question: I recently bought the quickcam pro 9000, and whenever I try to take video, It is VERY laggy.
It seems like a slideshow. I have tried uninstalling the software, but it still dosen't work.

Answer: you have to Reinstall the Logitech Software Clean
http://forums.logitech.com/logitech/boa … &#M392

4. Question: I installed the quickcam software, and it is working properly, but when i visited logitech's website to download additional video effects ( Avatars and faces) they will not install.  I have tried opening the file directly, which is supposed to go to the Quickcam program and place the new avatar or face accessory in the current list there. I have uninstalled the software, and installed it again, but it still is not working.

Answer: You must reinstall quickcam clean
http://forums.logitech.com/logitech/boa … &#M392

Last edited by Realmotionstudios (July 24, 2009 (06:01am))