Topic: Webcam quality problems

I recently have been trying with a couple of webcams which I will either keep or send back (Logitech Quickcam Pro 9000 and Logitech C615). When I just open up the webcam view the quality is fine but when I try to use the webcams in Dragonframe the quality goes way down to something barely distinguishable with no option for manipulation of the image. Is there a way to fix this? Thank you!

Re: Webcam quality problems

You should be able to pull up the manual settings from the Logitech Control app, make sure to turn off all the auto image settings. It looks like you also have frame averaging built into Dragonframe so you should be able to get a good image out of the web cameras

Advanced settings and frame averaging highlighted in green with auto settings that need disabled highlighted in red.

http://i.imgur.com/yP4ByKV.png
(click for full resolution)

You can set the resolution by going to Capture -> Video Settings

http://i.imgur.com/Z5ezHiC.png

Re: Webcam quality problems

Sorry it's taken so long to get back to you. Thank you for such an in depth, helpful response! Unfortunately I think maybe my version of Dragonframe does not have those features as when I looked into it the layout seemed vastly simplified. I think the fact that I have a mac probably complicates it further- as similarly to Dragonframe, the app is simple- I think for windows the software could potentially be more involved? I'm not sure..but I'll keep looking into it. Thank you very much again!

Re: Webcam quality problems

MrMingleProductions wrote:

Unfortunately I think maybe my version of Dragonframe does not have those features as when I looked into it the layout seemed vastly simplified.

If you have the latest version of Dragonframe, it should be the same with the pictures Sloth posted? Maybe you're not in the Cinematography window, or you have an older version? Do you know which version you have?

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Re: Webcam quality problems

The first set of options isn't even in Dragonframe, you have to access them through Logitech's software

http://i.imgur.com/IxQ7CC9.png

The second set of options I actally had trouble finding myself, it's not in the Cinematography window, it's in one of the main menus

http://i.imgur.com/iHwAVTn.png

Re: Webcam quality problems

I think it might be an older version as I think I have Dragonframe 3.0 whereas the newer one I think is Dragonframe 3.6. It seems to have less features than the ones seen in SlothPaladin's photos. For instance mine gives an option for 'camera' instead of 'video' I think, and none of the options such as brightness, contrast or saturation etc are there. I also got to said menu through camera settings not video settings, which doesn't seem to be there. I'm leaning towards the idea that maybe my software isn't up to date as I can get a much better image purely through the logitech software than through Dragonframe, which lowers the file size and makes everything red and blurry. I think I have the logitech software but I'm not sure I have the 'controller' app as I cannot find this. Do you think that the fact that my system isn't Windows is having an impact? I wondered if it might be necessary getting this: https://itunes.apple.com/us/app/webcam- … d533696630 ? Thanks again.

Re: Webcam quality problems

would this help?

https://itunes.apple.com/us/app/logitec … 2853?mt=12

http://drive.google.com/uc?export=view&id=0B-S9Gk-8REITRVJVQXVwZkdBRk0
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Re: Webcam quality problems

If you have Dragonframe 3.0, you can get a free upgrade to 3.6, according to this page. If you can get it, I recommend it.

Of course, if it doesn't work, I'd say go for the Webcam Settings app you linked. I don't use a Mac, but I have heard of many Mac webcam users using it. It seems very good, in fact, better than the Logitech controller for Windows. Of course, I can't speak for the Mac users here, since I have never actually used a Mac to animate.

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Re: Webcam quality problems

MrMingleProductions, Actually I was using 3.0 for quite a while and I can assure you it does have all the settings SlothPaladin mentioned above, as RioForce said I take it your not looking in the right section of dragonframe, try it again bud because its deffs there in 3.0 100% as I said I've been using 3.0 for a while and can confirm its all there.

MrMingleProductions wrote:

I think it might be an older version as I think I have Dragonframe 3.0 whereas the newer one I think is Dragonframe 3.6.

Why don't you upgrade? Its free for people who own DragonFrame. As I said tho, you have these features in 3.0!

MrMingleProductions wrote:

mine gives an option for 'camera' instead of 'video' I think, and none of the options such as brightness, contrast or saturation etc are there.

For Webcams, I do believe thats normal, if you have a capture source that should go under camera and not both. For the setting of brightness etc, it is not done there. You have an option when your in picture mode (Live Mode) to select 3 different categories; One: The X-Sheet, Two: Cinematography, and Three: Audio. Clicking the second Column/category as said by SlothPaladin will open up the area to adjust the settings for your webcam, thing is you I don't think you ever need to use that because you have all the settings in your logitech software when you installed your webcam you would have had to get it, I know because I used a logitech webcam for a long time.

MrMingleProductions wrote:

Do you think that the fact that my system isn't Windows is having an impact?

No, it shouldn't if DragonFrame is compatible with Mac, it should be fine.

MrMingleProductions wrote:

I wondered if it might be necessary getting this: https://itunes.apple.com/us/app/webcam- … d533696630 ?

Looking at it, it seems to be specifically for Facetime, photobooth or skype. You shouldn't need it tho, just find your webcams software! you got it 100%!

Sincerely,
Divine.

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Re: Webcam quality problems

Mingle the app you linked to works fine. It's good for controlling your webcams.

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Re: Webcam quality problems

Thanks everybody for so much great help! I upgraded to 3.6 (I didn't realise this was possible) and now it works fine mini/smile I'm not sure entirely why- maybe I did something differently. I got the app that MarkNelsonMovies suggested and this helps a lot and I can also find the things you listed, SlothPaladin. But anyway, just thanks again- this is really great!